Privacy policy

Privacy Policy

Begin in Christ respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we use it, who we may share it with, how long we may keep it, and the rights available to you.

Who we are

Begin in Christ is a UK-based online business selling faith-based printed workbooks, journals and related products.

Website: begininchrist.com
Email: begininchrist@outlook.com

For the purposes of UK data protection law, Begin in Christ is responsible for deciding how customer personal information is used in connection with this store.

Information we may collect

When you browse our website, place an order or contact us, we may collect information such as:

  • your name;

  • email address;

  • delivery and billing address;

  • telephone number where provided;

  • order and transaction information;

  • products purchased;

  • correspondence with us;

  • IP address;

  • device and browser information;

  • website activity and cookie information; and

  • marketing preferences.

Payment-card details are generally processed securely by our payment providers rather than being directly stored by Begin in Christ.

Why we use your information

We may use personal information to:

  • process and fulfil orders;

  • take and manage payments;

  • send order confirmations and delivery updates;

  • provide customer support;

  • handle returns, refunds and complaints;

  • prevent fraud and protect the security of our store;

  • comply with tax, accounting and legal obligations;

  • improve our website, products and customer experience;

  • understand how visitors use our website; and

  • send marketing communications where you have chosen to receive them or where otherwise permitted by law.

Our lawful reasons for using information

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may process information because:

Contract

We need the information to enter into or perform our contract with you.

For example, we need your name and delivery address to send your order.

Legal obligation

We may need to keep or use information to comply with legal, tax, accounting or regulatory obligations.

Legitimate interests

We may use information where reasonably necessary for the operation and protection of our business, provided those interests do not override your rights.

Examples may include fraud prevention, website security and improving our services.

Consent

Where required, we may rely on your consent, for example for certain marketing communications or non-essential cookies.

Where we rely on consent, you may withdraw that consent.

Who we share information with

We only share personal information where reasonably necessary to operate the store, fulfil orders or comply with legal obligations.

This may include:

Shopify

Our online store is hosted using Shopify.

Shopify processes information required to operate the website, checkout and related ecommerce services.

Payment providers

Payment information may be processed by services such as Shopify Payments, PayPal and supported card or wallet providers.

Bookvault

Our printed products may be fulfilled by Bookvault.

Where necessary to fulfil an order, information such as your name, delivery address and order details may be provided to Bookvault.

Delivery carriers

Customer delivery details may be shared with postal or courier services so that orders can be delivered and tracked.

Service providers

We may use trusted providers for services such as website hosting, analytics, fraud prevention, customer communication or other business operations.

Authorities

We may disclose information where legally required, including to courts, regulators, law enforcement or tax authorities.

We do not sell customer personal information to advertisers.

International transfers

Some service providers we use, including Shopify and other technology providers, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate legal safeguards are used where required by applicable data protection law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting, tax or dispute-resolution requirements.

Order and transaction records may need to be retained for a number of years for accounting and legal purposes.

Other information may be deleted or anonymised when it is no longer required.

Marketing

We may offer you the opportunity to receive emails about Begin in Christ products, news or resources.

Where consent is required, we will only send this type of marketing when you have chosen to receive it.

You can unsubscribe at any time by using the unsubscribe link included in a marketing email or by contacting:

begininchrist@outlook.com

Unsubscribing from marketing does not prevent us from sending necessary transactional communications about an order.

Cookies and similar technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the store to function correctly, including checkout and security features.

Other cookies may be used for analytics, personalisation or advertising.

Where required by law, non-essential cookies will not be used until you have made the relevant choice through our cookie-consent system.

You can manage available privacy and cookie choices through the controls provided on our website.

Your rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

  • ask for access to your personal information;

  • ask for inaccurate information to be corrected;

  • ask for information to be deleted in certain circumstances;

  • ask us to restrict certain processing;

  • object to certain uses of your information;

  • receive certain information in a portable format;

  • withdraw consent where processing is based on consent; and

  • object to direct marketing.

These rights are not absolute in every circumstance.

To make a privacy request, contact:

begininchrist@outlook.com

We may need to confirm your identity before completing certain requests.

Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

We also rely on security measures provided by Shopify, payment processors and other trusted service providers.

No online system can guarantee complete security, but we aim to use appropriate measures for the information we handle.

Children

Begin in Christ is not specifically designed to collect personal information from children.

If we become aware that personal information has been collected from a child in circumstances where appropriate consent or another lawful basis is required and has not been obtained, we will take appropriate steps.

Changes to this policy

We may update this Privacy Policy when our services, legal requirements or data-processing practices change.

The latest version will be published on begininchrist.com.

Complaints

If you have concerns about how we use your personal information, please contact us first at:

begininchrist@outlook.com

You also have the right to raise a concern with the UK Information Commissioner's Office where applicable.

Contact

For privacy-related questions or requests:

Begin in Christ
Email: begininchrist@outlook.com
Website: begininchrist.com